News for 'passenger complaints'

HC directs Air India to pay Rs 35,000 to passenger over hair in food

HC directs Air India to pay Rs 35,000 to passenger over hair in food

Rediff.com18 Oct 2025

The Madras High Court has directed Air India to pay Rs 35,000 to a passenger who suffered health complications after consuming food containing hair on a flight. The court partly allowed Air India's appeal against a lower court's order for a larger compensation.

My Airport Ordeal: 'He Was Drunk...'

My Airport Ordeal: 'He Was Drunk...'

Rediff.com17 Feb 2026

All the while, this guy kept staring at us. Non-stop. After nearly half an hour, we seemed to be at a stalemate. Everything could be done pursuant to an official complaint. I didn't want to file one.

Techie arrested for misbehaving with flight attendant

Techie arrested for misbehaving with flight attendant

Rediff.com1 Dec 2025

A software employee was arrested for allegedly misbehaving with a female flight attendant on board an Air India flight from Dubai to Hyderabad, police said here on Sunday.

IndiGo's domestic mkt share slides to 63.6% in Nov

IndiGo's domestic mkt share slides to 63.6% in Nov

Rediff.com28 Dec 2025

The country's largest airline IndiGo, which faced massive operational disruptions earlier this month, saw its domestic market share slide to 63.6 per cent in November, according to official data. Air India Group, comprising Air India and Air India Express, and SpiceJet had their respective market shares in November rise to 26.7 per cent and 3.7 per cent, respectively.

Gurugram woman threatens cabbie with molestation case over fare

Gurugram woman threatens cabbie with molestation case over fare

Rediff.com7 Jan 2026

A woman in Gurugram literally took a cab driver for a ride when she refused to pay the fare after an hours-long drive and threatened him with police action, authorities said.

IndiGo faces scrutiny over violating competition norms

IndiGo faces scrutiny over violating competition norms

Rediff.com12 Dec 2025

Fair trade watchdog Competition Commission of India (CCI) is examining whether the country's largest airline, IndiGo, violated competition norms, a senior official said on Friday amid the carrier facing regulatory scrutiny over significant flight disruptions.

NHRC notice to Railways over serving only halal meat in trains

NHRC notice to Railways over serving only halal meat in trains

Rediff.com26 Nov 2025

According to the proceedings of the case, the complainant has alleged that the "Indian Railways serves only halal-processed meat in non-vegetarian meals, which creates unfair discrimination and causes human-rights violations".

Student thrashed for not speaking Marathi ends life

Student thrashed for not speaking Marathi ends life

Rediff.com20 Nov 2025

A 19-year-old student in Thane, Maharashtra, allegedly committed suicide after being assaulted on a train for not speaking Marathi. Police are investigating the incident.

Kurnool bus fire: Drivers booked for negligence

Kurnool bus fire: Drivers booked for negligence

Rediff.com25 Oct 2025

A case of negligence and overspeed has been registered against two drivers in connection with the fatal bus fire that killed 20 people in Kurnool, Andhra Pradesh.

Wheelchair delayed, 82-year-old AI passenger falls; airline reacts

Wheelchair delayed, 82-year-old AI passenger falls; airline reacts

Rediff.com8 Mar 2025

Air India has denied claims that a wheelchair was not provided to an 82-year-old woman at Delhi airport, leading to her fall. The airline says the passenger was not denied assistance and was given immediate first aid after the incident. The granddaughter of the passenger had alleged that the airline provided poor treatment and that her grandmother was not allocated a wheelchair for almost an hour. Air India, however, stated that a wheelchair could not be provided within 15 minutes due to high demand. The incident occurred on March 4, and the passenger later boarded the flight to Bengaluru.

CLEAN Railway Toilets In 56 Seconds!

CLEAN Railway Toilets In 56 Seconds!

Rediff.com25 Oct 2025

Cleaning services would translate to regular sanitation at intervals of around 3 to 4 hours every day on a majority of mail and express trains.

Midnight bomb threat to Chennai Airport sparks panic

Midnight bomb threat to Chennai Airport sparks panic

Rediff.com3 Oct 2025

A mysterious email threatening a bomb blast was received at the Chennai Airport Manager's Office on Thursday at midnight.

IndiGo crisis: DGCA grills CEO for 2nd day; sacks 4 flight ops inspectors

IndiGo crisis: DGCA grills CEO for 2nd day; sacks 4 flight ops inspectors

Rediff.com13 Dec 2025

Aviation regulator DGCA intensifies scrutiny of IndiGo following widespread flight cancellations. The airline will offer travel vouchers to affected passengers.

Woman raped, robbed at knife point on train in AP

Woman raped, robbed at knife point on train in AP

Rediff.com15 Oct 2025

The incident occurred on October 13 when the woman, belonging to Rajamahendravaram, boarded the Santragachi Special Express to travel to Charlapally in Hyderabad.

Delhi blast: Tattoos, torn clothes help families identify victims

Delhi blast: Tattoos, torn clothes help families identify victims

Rediff.com12 Nov 2025

In the aftermath of the Red Fort blast, families identified their loved ones through tattoos and clothing. The blast claimed at least 12 lives and injured many others.

Shot in stomach, he kept driving to save his passengers

Shot in stomach, he kept driving to save his passengers

Rediff.com7 Dec 2024

In an act of courage and bravery, Santosh Singh, a jeep driver ensured the safety of his passengers by driving the vehicle for a few kilometres even after sustaining a bullet injury in the stomach in Bihar's Bhojpur district, police said on Saturday.

SpiceJet imposes 5-year flying ban on army officer over staff assault

SpiceJet imposes 5-year flying ban on army officer over staff assault

Rediff.com27 Aug 2025

The officer has been banned from taking any domestic, international or non-scheduled flights operated by the airline during this period, they added.

Cabbie held for masturbating in front of woman during ride

Cabbie held for masturbating in front of woman during ride

Rediff.com10 Sep 2025

A 48-year-old cab driver has been arrested in Delhi for allegedly masturbating in front of a young woman during a ride. The woman reported the incident to the police, leading to the driver's arrest and vehicle seizure.

Vande Bharat seat row: BJP MLA blames supporters

Vande Bharat seat row: BJP MLA blames supporters

Rediff.com27 Jun 2025

Bharatiya Janata Party's Babina MLA Rajeev Singh on Thursday clarified his stand on the May 19 incident aboard the Vande Bharat Express, stating that a 'misunderstanding' with fellow passengers escalated unnecessarily and that the altercation by his supporters in Jhansi was 'unfortunate and unintended'.

Rapido rider slaps woman for objecting to rash driving

Rapido rider slaps woman for objecting to rash driving

Rediff.com16 Jun 2025

The incident occurred on Saturday when the woman, who works as a saleswoman at a jewellery shop in Jayanagar, was en route to her workplace, they said.

'He hit me till I bled': SpiceJet staffer recalls Army officer's assault

'He hit me till I bled': SpiceJet staffer recalls Army officer's assault

Rediff.com4 Aug 2025

A SpiceJet employee, Mudasir Ahmad Khan, claims he was assaulted by an army officer at Srinagar airport for enforcing baggage rules. He demands action against the officer, while the army says it is cooperating with the investigation.

Tejashwi Yadav booked by Maha police over X post on Modi

Tejashwi Yadav booked by Maha police over X post on Modi

Rediff.com23 Aug 2025

Milind Ramji Narote, a BJP MLA from Maharashtra's Gadchiroli, had filed a complaint against Tejashwi Yadav on Friday.

Parl panel meet: DGCA to curb airfare surge; MPs flag aviation safety

Parl panel meet: DGCA to curb airfare surge; MPs flag aviation safety

Rediff.com8 Jul 2025

Aviation regulator DGCA plans to implement measures to control excessive air ticket price increases, following concerns raised during a parliamentary panel meeting. The meeting also addressed air safety issues in light of the Ahmedabad plane crash.

In-flight theft gang busted at Delhi airport; 4 Chinese nationals held

In-flight theft gang busted at Delhi airport; 4 Chinese nationals held

Rediff.com17 May 2025

According to authorities, the group is suspected to be operating together as part of an international in-flight theft racket.

'If cops hadn't reached....': Jawan's mother recounts toll plaza horror

'If cops hadn't reached....': Jawan's mother recounts toll plaza horror

Rediff.com19 Aug 2025

The family of an Army jawan, Kapil, recounts the brutal assault he endured at a toll plaza in Meerut, Uttar Pradesh. They describe the attack and the injuries he sustained, while police investigate and make arrests.

DGP stepfather of Ranya Rao sent on compulsory leave

DGP stepfather of Ranya Rao sent on compulsory leave

Rediff.com15 Mar 2025

Kannada actress Ranya Rao's stepfather, Director General of Police Ramchandra Rao, has been sent on compulsory leave.

Indigo passenger hits pilot after over 10 hour delay

Indigo passenger hits pilot after over 10 hour delay

Rediff.com15 Jan 2024

In the short video clip, other crew members could be seen shouting at the passenger after he hit the pilot.

Drunk passenger misbehaves with IndiGo crew mid-air, held

Drunk passenger misbehaves with IndiGo crew mid-air, held

Rediff.com20 Nov 2023

IndiGo said in a statement that the passenger on flight 6E 556 was intoxicated and misbehaved with the crew despite multiple warnings.

Srinagar Airfares Drop After Govt Intervention

Srinagar Airfares Drop After Govt Intervention

Rediff.com25 Apr 2025

Airlines waive cancellation and rescheduling fees and boost flight capacity from Srinagar.

Man assaulted while watching reel on Pahalgam attack in MP

Man assaulted while watching reel on Pahalgam attack in MP

Rediff.com28 Apr 2025

Two unidentified men have been booked by the Government Railway Police (GRP) in Indore for allegedly abusing and assaulting a 23-year-old man on a Bhopal-Indore passenger train. The victim claimed he was attacked for watching a reel regarding the Pahalgam terror attack, which upset the accused. The GRP has registered a case against the accused under sections related to intentionally causing hurt, abuse, and criminal intimidation.

Helicopter on way to Kedarnath crashlands on highway

Helicopter on way to Kedarnath crashlands on highway

Rediff.com7 Jun 2025

Five pilgrims and a pilot onboard a helicopter had a narrow escape when the aircraft on its way to Kedarnath made an emergency landing on the highway in Rudraprayag district on Saturday after developing a technical snag during take-off, officials said.

Why did IndiGo passenger hit pilot? Russian model reveals

Why did IndiGo passenger hit pilot? Russian model reveals

Rediff.com16 Jan 2024

'Of course, it's wrong to hit the pilot 100 per cent, I will not agree with that. But why was he blaming passengers in this'

Hindu outfit leader booked for reciting Hanuman Chalisa outside mosque

Hindu outfit leader booked for reciting Hanuman Chalisa outside mosque

Rediff.com26 Mar 2025

According to the police report, Sirohi and his associates on Monday created a ruckus outside the mosque, claiming it to be illegal. They then recited Hanuman Chalisa (a prayer dedicated to lord Hanuman) near the mosque and allegedly threatened to demolish it, it stated.

Drunk Indian flier arrested for urinating on co-passenger on NY-Delhi flight

Drunk Indian flier arrested for urinating on co-passenger on NY-Delhi flight

Rediff.com24 Apr 2023

An Indian man travelling from New York to Delhi in an American Airlines flight has been apprehended at the Delhi airport for allegedly urinating on his co-passenger, official sources said Monday.

Domestic air traffic rises 4.8% to 126.48 lakh in Feb

Domestic air traffic rises 4.8% to 126.48 lakh in Feb

Rediff.com15 Mar 2024

Domestic air traffic rose 4.8 per cent on an annual basis to 126.48 lakh in February, while more than 1.55 lakh passengers were affected by flight delays during the same period, according to official data released on Friday. In February, Air India's market share rose to 12.8 per cent from 12.2 per cent while that of IndiGo marginally dipped to 60.1 per cent from 60.2 per cent in January. The domestic air traffic climbed to 126.48 lakh in February compared to 120.69 lakh in the year-ago period, the Directorate General of Civil Aviation (DGCA) said.

Woman jumps from moving train to escape from rape bid

Woman jumps from moving train to escape from rape bid

Rediff.com24 Mar 2025

The woman said after two female passengers who were travelling in same coach de-boarded the train at Alwal railway station, one unidentified man, aged around 25, came near her and demanded sexual favor and when she refused he tried to force upon her then she jumped from the moving train.

Uber Liable For Poor Service

Uber Liable For Poor Service

Rediff.com3 May 2025

Though Uber functions as a cab aggregator, the Delhi state commission ruled it should ensure timely and reliable delivery of services offered through its platform.

Woman raped on train at Mumbai's Bandra Terminus, porter held

Woman raped on train at Mumbai's Bandra Terminus, porter held

Rediff.com3 Feb 2025

A porter allegedly raped a woman in an empty coach of a long-distance train at the Bandra Terminus in Mumbai, police said.

Language row: Maha, K'taka suspend bus services after attacks

Language row: Maha, K'taka suspend bus services after attacks

Rediff.com25 Feb 2025

Bus services between Karnataka and Maharashtra have been suspended following attacks on buses and their crew. The decision was taken given the tension prevailing in the border district of Belagavi over a sensitive issue. The language row began after a group of people allegedly intercepted a KSRTC bus and assaulted its conductor and driver for not speaking to a passenger in Marathi. The passenger, a minor girl, also filed a complaint stating that the conductor misbehaved with her. However, the family of the minor girl has decided to withdraw the case and urged people to stop escalating the matter into a language dispute between Karnataka and Maharashtra.

Drunk passengers create ruckus onboard Indigo flight, arrested

Drunk passengers create ruckus onboard Indigo flight, arrested

Rediff.com9 Jan 2023

The passengers were stopped by the crew members for consuming alcohol and they apologised in writing for the incident.